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Data Operations Supervisor, Enrollment and Member Management

Location: Omaha, NE
Commitment: Full-time

Vericred has built the first multi-carrier, end-to-end quoting, enrollment and member management API solution for Health Insurance and Employee Benefits. With adoption from all of the major medical carriers and overwhelming traction from end-user-facing platforms, our Quoting and Enrollments APIs are set for massive growth and industry disruption.

About Enrollments Operations at Vericred

The Data Operations team uses our in-house technology to support transmission of data to and from carriers.  We work with customers to set configurations, report and resolve errors to ensure every group and individual we support experiences seamless connectivity.  Our culture is one of collaboration and continuous improvement around both process and tooling. 

This role will report to our Data Operations Manager for Enrollments and Member Management.

In this role you will:

  • Manage and coach a team of approximately 5-10 Implementation Analysts.
  • Monitor day-to-day work and ensure it is completed within timeliness metrics.
  • Assist with customer escalations.
  • Own training and documentation for the team.

We’d love to hear from you if you:

  • Have 2+ years of experience leading people.
  • Have 2+ years experience working with employee benefits, enrollments, and member management.
  • Have 2+ years of experience working with EDI 834 and/or API.
  • Possess excellent time management and analytical skills.
  • Exhibit excellent written and verbal communication skills; especially in an externally-facing role.
  • Exhibit intellectual curiosity and a drive to improve efficiency.

About Vericred

What we do:

Vericred is the way health insurance carriers and employee benefits providers connect with new technology partners to deliver seamless quote-to-card consumer experiences. We are not the websites or apps you use to choose a plan or find a doctor. We are the infrastructure. We are the ‘pipes’ that simplify the complex exchange of quoting, enrollment and eligibility data between carriers and the technology partners responsible for delivering health and employee benefits to hundreds of millions of Americans everyday. Our APIs transmit billions of data points between InsurTech and insurance carriers, powering digital distribution across the insurance industry. Come join the community of insurance geeks creating a seamless digital quote-to-card experience. 

Who we are:

We are a group of people who love a good API and all it can do. We are benefits geeks that believe this industry will go through a digital transformation as others have.  For efficiency.  For better member experiences.  To enable new and innovative products.  A group that believes that simple data exchange is the key to a thriving industry. 

We are connecting the insurance industry. Faster. Better. Awesomely.

Our benefits include:

– Competitive base salary.

100% company-paid medical and dental for you and your dependents.

Healthcare and dependent care FSA (Flexible Spending Account).

401(k) with company matching and immediate vesting.

Twice weekly catered lunches, unlimited snacks, and a stocked fridge for our in-office teams.

Home office allowance so you can work comfortably wherever you are.

Flexible PTO policy: take time off without worrying about accruals or carryovers.

Pre-tax commuting benefits.

fRYEday: Our end of week Rye tasting and happy hour ritual.

Stand-up desks.

Central location: Our NYC Headquarters are next to Madison Square Park/Flatiron District, and our Omaha office is in the Old Mill neighborhood.

We are an equal opportunity employer. We encourage  people of different backgrounds, experiences, abilities and perspectives to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

All offers of employment are contingent upon successful reference and background checks.

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